Return Policy:

We stand behind the quality of our products and want to ensure your complete satisfaction. If you receive a product that has been damaged or has a printing error, we encourage you to return it to us.

You have 15 days from the date you received your item to request a return. Please inspect your item as soon as it arrives to ensure it meets your expectations.

To initiate a return, please contact us with your order number and details about the product issue and images of any damage inflicted to Kcorekolor@gmail.com. We will promptly respond with instructions on how to return items from your order. Please do not send your purchase back to us without contacting us first.

Refunds will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, once the item is received and inspected.

Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Shipping Policy:

Production time is about 2-7 business days, depending on the size of your order and our work load. November and December are ALWAYS busy months so turn around times may be extended. Please allow for a total of two weeks for your print to arrive. You will receive an email with your Tracking number when your order is shipped. All orders are shipped with UPS services

If a package is tracked as delivered and you did not get the package you will need to handle this with the shipping company FedEx or USPS. Contact the shipping company to see if they will take responsibility for the missing package. Be sure your address was correct on your order and be sure you are shipping to a safe location where packages can be safely delivered. In most cases FedEx and usps will not replace a package that was TRACKED as DELIVERED. We use tracking on all packages to be sure they arrive at the address provided on the order. 

WE ONLY SHIP TO THE ADDRESS LISTED IN THE SHIPPING ADDRESS ON YOUR ORDER UNLESS WE ARE TOLD OTHERWISE BEFORE SHIPPING. Any issues or extra costs that arise because of the wrong shipping address will be billed accordingly. Please be sure you list the correct shipping address. We cannot be responsible for packages declined/returned from a PO Box location. Returned packages may be subject to additional charges if they need to be reshipped. (when the address matches the shipping address and the client did not accept the package or it was undeliverable by usps, UPS or fedex) If we are given the incorrect address the package may be lost in transit, this is not covered by package insurance if the wrong address or incomplete address is listed on the order. Please be sure to check the address you provide very carefully before ordering.